Política de reembolso

All Sales Are Final

All purchases are final. We do not accept returns or exchanges.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or if you received the wrong product, please contact us within 7 days of delivery at kyvrapets@gmail.com with your order number and photos of the issue. We will offer a full refund or replacement at no additional cost. No need to return the product.

Refunds

Once your request is approved, refunds are processed to your original payment method within 5–10 business days.

For any questions, contact us at kyvrapets@gmail.com.